Limited Warranty:

Greenchild LLC (“Greenchild”) guarantees this product to be free from defects in material and workmanship for a period of one year after initial purchase. Greenchild will repair or replace any defective component of this product free of charge for this period (excluding cosmetic finish and normal wear and tear as determined by Greenchild). The product must be shipped back at the owner’s expense, in its original box or equivalent, with the original receipt showing date of purchase, to Greenchild for evaluation of any warranty claim. Shipping back to the owner after inspection and/or repair by Greenchild will be at the owner’s cost. Owner assumes all risk of loss or damage. This warranty shall not apply to any products damaged due to accident, misuse, abuse, or as a result of service or modification by any entity other than Greenchild.

Shipping Policy:

We will ship with tracking to the continental United States. Alaska, Hawaii, and international shipments may incur additional charges. Buyer is solely responsible for the actual full cost of shipping.

Return Policy:

While our products are designed and assembled with exacting attention to detail, we understand that even the best gear may not always tickle your fancy. We can't please everyone all the time.

If you are not happy with your purchase, we offer a 30-day return policy on all direct sales. We will refund your original purchase price less all associated shipping costs and a 15% restocking fee upon product return. For sales with "free shipping," our original shipping cost will also be subtracted from the refund amount. The customer is solely responsible for returning their purchase in original, as shipped condition.

Returned items shall be inspected. Additional fees may incur for damaged and/or missing gear. 

PMB 152
MARTINEZ, GA 30907-0410